PCRA Home Hub

Welcome Home, Kelly

742 Evergreen Terrace · Brookfield, IL 60513

This is your home base. Start here, then go wherever you need to go.

Tʜᴇᴀ is here with you.Portal Assistant

Ask naturally. I’ll work with the information already in your Portal and bring the relevant parts of your home forward.

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› › Furnace

HEATING & COOLING

Furnace

What PCRA knows about this component from the current professional baseline.

COMPONENT Lennox forced-air furnace Baseline #1 · 02-28-2026

ABOUT THIS COMPONENT

Attributes

Known facts

TypeForced air

ManufacturerLennox

Year2013

Area served2,400 sf

ThermostatDigital / Electronic

Plenum & ductsSheet metal

Heat exchanger6 burners

HumidifierHealthy Climate

AC condensatePVC · tubing

Draft / fanFan

VentingPVC · fresh-air intake

BlowerInaccessible · squirrel cage

Gas supplyBlack pipe

FilterDisposable

ShutoffSwitch

NOT YET RECORDED

Filter details

SizeUnknown

MERV ratingUnknown

Last replacedNot collected

Tʜᴇᴀ can distinguish between what PCRA knows and what still needs to be added.

CURRENT BASELINE

Observations

4 items documented

GENERAL REPAIR · H-1Humidifier leaks / stains

Leakage and staining were documented at the humidifier.

MINOR REPAIR · H-2Humidifier drain tubing dirty

The humidifier drain tubing was documented as dirty or soiled.

GENERAL REPAIR · H-3Condensate drain leaking

Leakage was documented at the high-efficiency furnace condensate drain.

GENERAL REPAIR · H-4Vent termination screening missing

Screening was missing at the furnace vent termination.

PROPERTY RECORDComponent identity stays stable. Facts and observations can change over time.

Tʜᴇᴀ

Ask About Your Home

Start with a question. Tʜᴇᴀ brings the related part of your Property Record forward.

›Ask About Your Home

Tʜᴇᴀ's Property Briefing

Demonstration Mode

Tʜᴇᴀ thinks these are the most important questions and topics for you to review.

Or ask your own question below. Tʜᴇᴀ will bring the related part of your Property Record forward.

WHAT WOULD YOU LIKE TO KNOW?

For this demonstration, Tʜᴇᴀ is working from the fictional home's current Property Record.

RECOMMENDED FOR THIS HOMENot sure what to ask? Start with something PCRA already knows matters.

Tʜᴇᴀ

PROTECTION

Risk & Insurance

Understand the conditions that can increase property risk and what deserves attention first.

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THE BIG FOUR Four common areas where prevention matters. PCRA keeps these risk lenses connected to the actual conditions documented at this house.

START HERE Safety + Water Protect people first. Protect the house from water next.

BASEMENT FLOODING

Sump Backup Protection

Water protection · Sump & Drainage

WHY THIS IS HERE The sump system depends on electrical power and a functioning primary pump.

A sump system was documented, but no battery backup was installed. Backup protection was recommended to reduce exposure during a power outage or primary-pump failure.

CONNECTED TO YOUR HOME

INSURANCE CONTEXT Risk information stays connected to the Property Record. PCRA documents conditions and prevention opportunities. Insurance coverage, underwriting and claim decisions remain with the insurer.

YOUR HOME'S STORY

Records & History

See what PCRA knows, what has changed, and what has been added over time.

› Records & History

PROPERTY TIMELINE Your house has a history. PCRA keeps it connected. The baseline starts the record. Future homeowner activity, documents and professional reviews continue it.

FEB 282026

PROFESSIONAL BASELINE Initial PCRA Assessment Kelly's current property baseline was established from the professional assessment.

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MAR 232026

HOMEOWNER ACTIVITY Washer hoses replaced Braided supply lines replaced the baseline rubber hoses. Homeowner documented; the full timeline shows every update since.

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FUTUREPCRA

PROFESSIONAL REVIEW Future PCRA findings will join the same record New professional findings can be compared with the baseline without replacing the history that came before.

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Tʜᴇᴀ CAN HELP Looking for something that happened before? Ask about a room, system, repair, maintenance activity or document and PCRA can bring the related history forward.

LOOKING AHEAD

Improvements & Planning

Keep future decisions connected to what PCRA already knows about the house.

› Improvements & Planning

FROM YOUR CURRENT ASSESSMENT Items worth planning around These are not a second repair list. They are conditions that may influence future decisions.

PLUS Bring a project into your next PCRA review Use existing Property Record context during an applicable professional review.

PROFESSIONAL Ask PCRA for field guidance Bring the project or related condition forward for applicable field-service consideration.

CARE

Maintenance

What needs care now, what is coming, and what you have already completed.

› Maintenance

Tʜᴇᴀ GUIDANCE Start with what protects people and the house. Safety and water-related care come forward first. Routine items can wait their turn.

YOUR PROPERTY RECORD Maintenance is not a checklist floating by itself. Care stays connected to the component, the condition that prompted it, and the history that follows.

› › Humidifier Cleaning

CARE

Humidifier Cleaning

Heating & Cooling · Humidifier

WHAT TO DO Clean and service the humidifier.

Clean the humidifier and tubing, and correct the documented leakage or staining as needed.

WHY Keep the equipment clean and prevent continued leakage.

Dirty tubing, leakage and staining were documented during the baseline assessment.

WHEN Address now, then include it with seasonal heating-system care.

The current condition deserves attention before it becomes routine recurring maintenance.

YOUR HOME

Home Systems

Choose a system to see what PCRA knows about it.

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Home Hub› Home Systems› System

Tʜᴇᴀ GUIDANCE Not sure where to start? Safety and water-related conditions deserve attention first.

YOUR HOME

Living Spaces & Rooms

Choose a room. The rest of your Home Hub stays right where you left it.

Home Hub› Living Spaces & Rooms› Room

HOME HUBChoose a direction above. The Property Record opens below.

What needs attention

22reportable items imported

1 Major Improvement 14 General Repairs 6 Minor Repairs 1 Specific Limitation

Professional baseline

Assessment #1

Published ScribeWare report established the starting professional record for this property.

Current priority lens

Safety + Water First

Electrical breaker sizing, water-heater venting, attic moisture indicators, grading, plumbing leaks and drainage-related items rise first.

Home Hub › Living Spaces & Rooms

Rooms imported from ScribeWare

Living Room, Entry and Stairs

Drywall · Tile/Hardwood · Metal door · Casement windows · Forced air

Air supply vents dirty throughout

Minor Repair · LS-1

Dirty supply vents were reported throughout; cleaning was recommended to improve heating/cooling efficiency.

Window cranks do not function properly

Minor Repair · LS-2

Butterfly cranks throughout the property were reported stripped, oversized or improperly fastened.

Family Room

Drywall · Hardwood · Casement windows · Forced air

Screens missing

Minor Repair · LS-3

Missing window screens were documented.

Ceiling-fan remote not functioning properly

Minor Repair · LS-4

Ceiling-fan remote operation was deficient.

Bathrooms

Master-bath window hardware not functioning properly

General Repair · B2-2

Repair or replacement was recommended to restore proper window operation.

Tub/shower diverter valve not functioning properly

General Repair · B2-3

Water continued to discharge from the showerhead when the tub faucet was selected.

Plumbing leaks / slow drainage

Minor Repairs · B2-4, B2-5, B2-6

Leaks, slow drainage and a leaking shower head were documented in multiple bathrooms.

Laundry

Rubber washer hoses

Minor Repair · L-1

Replace aging rubber washer hoses with braided supply lines; an automatic shutoff was also recommended.

Home Hub › Home Systems

Major components and current findings

Electrical — Main Panel

Square D · 200 amps · conduit branch circuits · plumbing ground + grounding rod

Conductors improperly sized to breakers

General Repair · E-1 · Fire & Life Safety Risk

Evaluation and correction by a qualified electrician was recommended because conductor and breaker sizing did not match properly.

Plumbing — Water Heater

Bradford White · Natural gas · ~3–5 years estimated · 40 gal

Orphaned water heater

General Repair · P-1 · Fire & Life Safety · Carbon Monoxide Risk

The high-efficiency furnace now vents directly outdoors, leaving the water heater to vent up the chimney alone. The report recommended power venting or an appropriate chimney liner.

Heating — Furnace

Lennox · 2013 · Forced air · ~13 years old

Humidifier leaks / stains

General Repair · H-1

Water leakage and staining were documented at the furnace-mounted humidifier.

Humidifier drain tubing dirty/soiled

Minor Repair · H-2

Replacement was recommended as part of humidifier servicing.

High-efficiency furnace condensate drain leaking

General Repair · H-3

Repair the condensate drain and confirm proper drainage.

Exterior intake/exhaust screening missing

General Repair · H-4

Screening was recommended subject to manufacturer requirements so animals cannot enter or nest.

Air Conditioning — Condenser

Lennox · 2013 · Central air · ~3–3.5 tons estimated · west exterior

Sump

Submersible · acrylic pit · PVC discharge · check valve present · battery backup not present

Home Hub › Maintenance

Care generated from the baseline

Washer supply hoses — Completed 03-23-2026

D-010 · Maintenance · Homeowner documented

Rubber hoses were replaced with braided supply lines. A later recurrence/check remains part of the living record.

HVAC / humidifier service — Overdue, then completed 07-29-2026

D-011 · Maintenance · Contractor documented

Seasonal service progressed from upcoming to due to overdue before completion was documented.

Roof flashing repair — Completed and verified

D-005 · Repair → Verification

Repair activity was documented after the baseline and later PCRA verification was added to the record.

Attic insulation improvement — Scheduled

D-008 · Planning / Maintenance

Insulation improvement moved from baseline recommendation into homeowner planning and scheduling.

Radon testing every two years recommended

Existing mitigation system noted

The baseline documented a radon system and periodic testing recommendation.

Home Hub › Improvements & Planning

Projects worth planning

Attic dark surface / moisture-related condition

Major Improvement · A-1

Dark staining on framing/sheathing may be consistent with organic growth associated with elevated moisture conditions. Evaluation of moisture sources and ventilation was recommended.

Increase attic insulation

General Repair · A-3

Insulation levels were reported below current recommended standards; increasing to approximately R-49 was recommended.

Correct negative grading

General Repair · E1-3

Grading slopes toward the house in areas and should be corrected to promote drainage away from the foundation.

HR-001 — Basement dampness reported 04-15-2026

Homeowner Reported · Related to D-003 / D-004 · Causation not established

The homeowner reported dampness after the baseline. The Portal relates the report to existing water-management records while preserving the distinction between homeowner reporting and professional assessment.

Home Hub › Records & History

Property timeline

02-28-2026 — Baseline Assessment #1

PCRA assessed · 28 baseline records

The professional baseline established the starting condition of the Demonstration Home.

03-07-2026 — Exterior locks changed

D-017 · Homeowner documented · Completed

Ownership guidance moved from recommendation to completed homeowner activity.

03-13-2026 — Electrical correction verified

D-001 · Contractor documented → PCRA verified

The conductor/breaker mismatch was corrected and the professional verification became part of the record history.

03-23-2026 — Washer hoses replaced

D-010 · Homeowner documented · Completed

Braided supply lines replaced the baseline rubber hoses.

04-15-2026 — Homeowner reported basement dampness

HR-001 · Homeowner reported

A new homeowner-generated observation was added and related to grading/foundation records D-003 and D-004. The relationship does not assert causation.

05-01-2026 — Grading correction documented

D-003 · Contractor documented

Drainage correction activity was added without rewriting the original baseline condition.

05-26-2026 — HVAC service became due

D-011 · Maintenance status progression

The living record advanced the maintenance state based on time.

07-10-2026 — HVAC service overdue

D-011 · Maintenance status progression

The record preserved the overdue state and associated risk context.

07-29-2026 — HVAC service completed

D-011 · Contractor documented

Completion was added as a new event rather than deleting the earlier due/overdue history.

08-13-2026 — Roof flashing repair verified

D-005 · PCRA verified

The repair and later verification remain linked to the original baseline record.

08-25-2026 — Attic insulation improvement scheduled

D-008 · Homeowner documented · Planned

The recommendation progressed into an active project.

09-07-2026 — Interim professional review

PCRA reviewed

Current conditions were reviewed against, but not determined by, Baseline #1 and subsequent Portal activity.

09-24-2026 — Washer-hose follow-up / recurrence check

D-010 · Maintenance history

The completed maintenance item remained available for later follow-up instead of disappearing from the record.

Home Hub › Risk & Insurance

Priority risk lenses

Electrical fire / life-safety exposure

E-1

Improper conductor-to-breaker sizing was identified at the main panel.

Combustion / carbon-monoxide exposure

P-1

Orphaned water-heater venting configuration was identified.

Water / moisture exposure

A-1 · E1-3 · plumbing leaks

Attic staining, negative grading and multiple plumbing leaks create a consistent water-control theme.

Garage safety

G-1

Automatic service door opener did not reverse when travel was obstructed.

Ownership Guidance

Imported homeowner guidance

Change exterior door locks after taking ownershipRekey exterior entry points and update keypad/access credentials.

Identify and label utility shutoffs and controlsMake sure household members know where critical shutoffs are and how they operate.

Understand smoke-alarm sensing typesPhotoelectric and ionization technologies respond differently to fire conditions.